Officials at the Port Authority of New York & New Jersey apologized to travelers Monday and said they would investigate the cause of a water main break that flooded a busy global terminal at John F. Kennedy Airport, causing delays for thousands of passengers.
There were about 3 inches (7.5 cm) of water inside the west end of Terminal 4, Scott Ladd, a spokesman for the Port Authority, said in an email. As the terminal flooded, power had to be turned off for safety reasons.
A water main break at Terminal 4 at John F. Kennedy Airport led to more delays and frustration.
Cotton said it was "totally unacceptable" that the arrivals area was closed for four hours, adding: "It is not what the Port Authority expects in terms of providing service to its passengers, and it is totally not what the Port Authority expects from its private operators". The Port Authority has launched a full investigation to find out what happened, saying it will "hold all responsible parties accountable".
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Terminal 4 reopened before 8 p.m. on Sunday night, as worldwide arrival "resumed operations".
JFK Airport in New York City.
Global flights to Terminal 4 have been suspended, he said. Inbound flight delays at the airport were more than 2 1/2 hours early Sunday evening. Scores of flights have been rescheduled since Thursday, leaving hundreds of travellers stranded.
With a forecast calling for more snow and sleet Monday night, scores of flights were still delayed or canceled earlier in the day as one of the nation's busiest airports tried to untangle a knot of trouble that began when a winter storm blasted NY and snarled air travel Thursday. "Customers may experience residual delays, particularly for global flights".
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While the Port Authority says trains are running on time and planes are regulalrly taking off, transportation officials continue to face new challenges, including frozen and malfunctioning equipment.
Officials were forced to evacuate sections of the terminal, which is one of the major arrival points for global travelers.
"There's still like a hundred people waiting for their luggage", he told French Press Agency (AFP).
"Virtually no foreign airline canceled any flights into J.F.K." on Thursday, said Jason Rabinowitz, a freelance aviation blogger who tracked the cascading pileup as it played out. "It's insane, it's unbelievable", he said. "She just refused to help us and put up a sign that said she would open up 10 a.m. tomorrow", Harrison claimed. The airline said it was working with authorities in NY to investigate.
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Also Saturday morning, Port Authority police said they arrested a 61-year-old man with a stolen gun as he went through security.